Purchase information

Purchase information

Purchase information
  1. Biltema Card
  2. Frequently asked questions about purchases
  3. Pay and Collect
  4. Return and complaints for purchases in stores
  5. Warranty

Here you can find information about a purchase made in our stores and through our Click & Collect service. You can also find information about how we handle returns and claims and what warranties apply to your purchase.

Information on our website

Here on our website you will find our entire product range, manuals and documents and much more.

At biltema.se we reserve the right to continuously correct price errors and other errors here on the website, in digital brochures, and in other digital advertising and marketing. We also reserve the right to adjust prices after the stated period of validity in the brochure. Any product changes and improvements, as well as changes to our general information on the website, are continuously updated.

Frame number when buying a bicycle

Please be aware that it is your responsibility as a customer to note down and save the frame number when buying a bicycle. Our recommendation is to write the frame number on the instructions that accompany the bicycle.